Frequently Asked Questions
Everything you need to know about booking and travelling with Demounts.
Choose a package, share your details through our enquiry form, WhatsApp or a call, and our travel expert will confirm availability and send you a personalized itinerary and quote.
Absolutely. Every Demounts itinerary can be tailored — change the duration, hotels, experiences or pace. Use our "Customize My Trip" form to tell us what you have in mind.
We work with handpicked 4-star and 5-star hotels, premium resorts, luxury houseboats and premium camps. Exact properties are listed on each package page.
Most packages are land-only, covering hotels, transport, sightseeing and meals. We are happy to assist with flight bookings and can include them on request.
Cancellation charges vary by package and travel date. Our full cancellation policy is available on the cancellation policy page, and is shared before you confirm.
Private, sanitized vehicles with experienced local chauffeurs for all transfers and sightseeing. For Ladakh and international trips, we arrange SUVs and internal transfers.
Yes. Kashmir is a well-established and much-loved tourist destination. We monitor local conditions and work with trusted local partners to keep your trip smooth and secure.
Indian travellers need an Inner Line Permit for areas like Pangong and Nubra, and foreign nationals need a Protected Area Permit. We arrange all permits for you in advance.
The Gulmarg ski season runs roughly from late December to March, with the best powder usually in January and February.
We accept bank transfers, UPI, credit/debit cards and select wallets. A token amount confirms your booking and the balance is collected as per the payment schedule.
Yes. We can assist with flight bookings and guide you through the visa process for international destinations.
We offer tailored pricing for families and groups. Share your group size and we'll prepare a custom quote.